International Shipping Policy

At Jazaab by Jia, we are thrilled to offer international shipping to our valued customers. Our goal is to ensure that your order reaches you safely, accurately, and in a timely manner. Please carefully read the details of our international shipping policy below:

1. Advance Payment Requirement

To confirm your international order, full payment must be made in advance. This ensures smooth processing and timely dispatch of your order.

2. Delivery Timeline

  • Minimum delivery time: 30 days
  • Maximum delivery time: 90 days
    Please note that these timelines may vary depending on your location and the courier service.

3. Bulk Orders and Discounts

We encourage placing orders for multiple items as it makes shipping more efficient and cost-effective. For bulk orders, Jazaab offers exclusive discounts that will be shared after your order placement.

  • Our team will contact you to confirm eligibility for these discounts and discuss them flexibly to accommodate your needs.

4. Order Confirmation Process

Once your order is placed:

  • Our customer support team will reach out to confirm your order details.
  • Any applicable discounts for bulk orders will be discussed at this stage.

5. Address Verification

To ensure successful delivery, you will need to:

  • Share your WhatsApp location (current) and a nearby famous place or landmark.
  • This step helps minimize the chances of delivery failures.

6. Dispatch and Tracking

After your order is dispatched:

  • We will share your tracking ID and courier service details via your preferred contact method.
  • You can monitor the progress of your shipment through the courier’s tracking system.

Important Notes

  • No Cash on Delivery (COD): International orders are processed only after receiving full payment in advance.
  • Shipping Costs: The cost of shipping is determined based on the destination and weight of the package and will be communicated at the time of order placement.
  • Customs and Duties: The buyer is responsible for any applicable customs duties, taxes, or fees that may apply in their country.
  • Delays: While we strive to meet the stated delivery timelines, delays may occur due to customs clearance, holidays, or unforeseen circumstances.

At Jazaab, we value your trust and are committed to providing a seamless shopping experience. Should you have any questions or concerns regarding international shipping, please feel free to contact our support team.

We appreciate your patience as we create and deliver your unique, handcrafted items with the utmost care and precision.

Thank you for choosing Jazaab by Jia!